Privacy policy
Welcome to Velorma. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your personal data when you visit or make a purchase from velorma.shop
By using our website, you agree to the terms of this Privacy Policy.
1. Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including:
Web browser
IP address
Time zone
Cookies installed on your device
Additionally, when you make or attempt to make a purchase, we collect:
Name
Billing address
Shipping address
Email address
Phone number
As we currently offer Cash on Delivery (COD) as our payment method, we do not collect or store credit/debit card or banking information on our servers.
2. Cookies Policy
We use cookies and similar technologies to enhance your browsing experience and improve our services.
Types of Cookies We Use:
Essential Cookies – Required for website functionality (checkout, login)
Analytics Cookies – Help us understand user behavior
Marketing Cookies – Used for advertising and tracking campaigns
Functionality Cookies – Remember your preferences
Third-Party Cookies:
We may use trusted services such as:
Google Analytics
Facebook Pixel
Shipping and analytics tools
These services may store cookies on your device.
Managing Cookies:
You can disable cookies through your browser settings. However, disabling cookies may affect certain features like checkout.
3. How We Use Your Personal Information
We use your personal data to:
Process and fulfill orders
Communicate with you (orders, support)
Screen for fraud and security risks
Improve website performance
Send marketing emails (only with your consent)
You can unsubscribe from marketing emails at any time.
4. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:
Your consent
Performance of a contract
Compliance with legal obligations
Legitimate business interests
5. Data Security
Your information is securely protected.
Our store is powered by Shopify Inc., and your data is protected using:
SSL (Secure Socket Layer) encryption
Secure Shopify infrastructure
Since we currently use Cash on Delivery (COD), we do not store your credit/debit card information.
6. Sharing Your Personal Information
We may share your information with trusted third parties, including:
Shopify (eCommerce platform)
Shipping providers
Analytics providers
We may also share information if required by law or to protect our rights.
7. Do Not Track
We currently do not respond to “Do Not Track” signals due to lack of consistent industry standards.
8. Data Retention
We retain your order information for our records unless you request deletion.
9. Your Rights
If you are a resident of the EEA or California, you have the right to:
Access your personal data
Request correction or deletion
Request data portability
Withdraw consent
Object to processing
To exercise your rights, contact us using the details below.
10. Children’s Privacy
We do not knowingly collect or solicit personal information from anyone under the age of 13. If you believe a child has provided us with personal data, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements. Updates will be posted on this page.
12. Contact Us
For more information about our privacy practices or if you have any questions or requests, please contact us.